Introduction

This Privacy Policy is an electronic document in compliance with the Information Technology Act, 2000, and its associated rules, including the amendments related to electronic records. It does not require any physical or digital signatures.

Consent

    • We value your privacy and understand the importance of secure transactions and information protection. By trusting Natraja Couture with your data, you agree to the collection, storage, and use of your information as outlined in this Privacy Policy.
    • This policy explains how Natraja Couture (https://natrajacouture.com) handles your data. By visiting or using our website, submitting any personal information, purchasing products, or using services available on the platform, you explicitly consent to this Privacy Policy, Terms & Conditions, and other policies listed on our website. You also agree to be governed by the laws of India, including data protection and privacy laws.
    • If you do not agree with this policy, please do not use or access our website.

Information Collection

    • Personal Information – We collect your name, email address, phone number, shipping, and billing addresses directly to process your orders and provide notifications regarding them.
    • Payment Details – We do not collect or store your payment details such as debit/credit card information or UPI data. Payments are processed through a third-party gateway, and only payment mode and bank details are shared with us for security and fraud prevention purposes.
    • Communication Data – We may store communications between you and Natraja Couture for quality control, training purposes, fraud prevention, and future reference.

Security

    • Data Access – Natraja Couture uses the information collected to process orders, deliver goods, and provide special offers or discounts. We do not sell user data to third parties in exchange for money.
    • Cookies – We use cookies to improve user experience and the responsiveness of our website. These cookies collect non-personal information such as IP addresses but do not capture any personal data.
    • Links to Other Websites – Our website may contain links to external sites that operate independently of our privacy policies. Please note that this Privacy Policy only applies to our website.

Unforeseen Circumstances

While Natraja Couture takes all necessary precautions to safeguard your data, we cannot be held liable for any data loss, damage, or misuse caused by events beyond our control. This may include, but is not limited to, security breaches, encryption failures, hacking, government actions, riots, fires, natural disasters, or unauthorized server or network access.

Grievance Officer

For any concerns, grievances, or complaints regarding our website or this Privacy Policy, please contact our designated Grievance Officer at:

Governing Law

This Privacy Policy is governed by the laws of India. In case of any legal disputes, the courts in Ranchi, India, will have exclusive jurisdiction over matters arising from this Privacy Policy.